sign up
sign up

How to set up or update your pin or touch/face ID

Academy page

What to do if you want to set up or change your pin or touch/face ID

In order to keep your account secure, we recommend you set up one of the security features

How to video:

Step by step walkthrough:

Navigate to the Sole side menu (using the 3 lines at the top left of your dashboard) and select 'Settings'

10 1

Under the 'Account' panel, select the slider for Face / Touch ID to On in order to configure your account to use Touch or Face ID.

On iOS, both Face and Touch ID log in are available.

On Android, only Touch ID log in is available.

11 1

Note: In managing your security, it is important to know that everyone who has face or touch ID on your device will be able to login to your Sole account and access data recorded.

other articles
Check these common issues... Your payment details have changed You can update your subscription payment details in Apple Billing or […]
You can update the payment details for your Sole subscription on your iPhone. iOS: How to change or cancel your […]
Reset a forgotten password How to video: Step by step walkthrough: How to reset your password If you've forgotten your […]
Tips on how to protect your Sole and bank account better At Sole, we are dedicated to keeping your data […]
What to do if you have received a suspicious email Phishing, spam, spoof, or hoax emails are much more common […]