Getting paid checklist for property management and investment services

Invoice property tasks and updates clearly and consistently

Rent arrives late — or not at all

Without a direct debit or automated rent system, chasing payments becomes a second job.

No paper trail when disputes arise

If you don't document every fee and inspection, you have no leverage when tenants push back.

Management fees get lost in the admin

Tracking commission on top of rent, inspection fees, and lease docs — manually — is exhausting.

Why property managers lose money they've already earned

Most rental income disputes come down to one thing: unclear systems. When rent is paid by bank transfer with no reference, when fees aren't itemised in advance, and when overdue notices are sent too late — landlords and managers lose money they've already earned. This checklist gives you a step-by-step system to prevent late rent payments, document every fee correctly, and follow up overdue accounts with the right notices at the right time. It's built for self-managing landlords and boutique property managers operating as sole traders in Australia. Use Sole's recurring invoices and Worldpay direct debit to automate rent collection so late payments become the exception, not the rule.

What You Get

10 Steps to Prevent Late Payments

Set up direct debit, collect bond + first rent upfront, schedule recurring fees, attach inspection reports, and vet tenants properly — before a single dollar goes missing.

6 Steps to Collect Overdue Rent

From the first 24-hour notice to the formal breach and tribunal escalation — the exact sequence to follow when rent doesn't arrive on time.

Bonus Tips: Sole + Worldpay for Landlords

How to use Worldpay Direct Debit for automated rent collection and Sole's recurring invoices to eliminate manual follow-up.

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A preview of what's inside

Here are the first three prevention steps from Section 1 of your free checklist:

Set up Worldpay Direct Debit for automated rent collection — no more chasing bank transfers.

Collect bond plus the first rent payment upfront before handing over keys.

Schedule recurring management fee invoices in Sole so they go out automatically each month.

+ 7 more prevention steps, 6 overdue collection steps, and 2 Sole automation tips — all inside the free download.

Who It’s For

Built specifically for sole traders and small operators managing residential property in Australia.

Self-managing landlords

Boutique property managers

Small-scale investors

Airbnb & holiday hosts

Owner-operators

ATO & Compliance Note

Important

If you earn income from property management fees or rental income as a sole trader, all amounts are assessable income and must be declared. The ATO requires you to keep accurate records of all transactions for at least five years. Sole's automated bank reconciliation and invoicing keeps your records audit-ready year-round.

Download your free checklist

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Frequently asked questions

Common questions

The most effective method is direct debit from day one so rent is collected automatically. In Sole, you can schedule recurring invoices and track payment status in real time. Worldpay’s Direct Debit integration removes the human step entirely.

Issue a formal breach notice within 24–48 hours of the missed payment as required by your state’s tenancy legislation. Simultaneous phone contact is also essential — many overdue payments result from genuine oversight rather than intent to avoid payment.

This depends on your state’s residential tenancies legislation. In most Australian states, landlords cannot charge penalty late fees, but you may be entitled to claim tribunal fees and tribunal-ordered compensation for persistent non-payment. Always check your state’s Fair Trading or tenancy authority for current rules.