What You Get :
- 5 complete, ready-to-send email templates with subject lines — just replace
the [brackets] - Email 1: Initial Quote Send (Day 0) — sets expectations and calls to action
- Email 2: 3-Day Follow-Up — friendly check-in with quote recap
- Email 3: 7-Day Follow-Up — soft urgency, availability signal
- Email 4: Expiry Notice (1-2 days before quote expires) — protects your pricing
- Email 5: Acceptance Confirmation (on booking) — professional onboarding
with next steps - All templates written in plain Australian English — no corporate jargon
Who It’s For :
Any sole trader who sends quotes and wants to increase their conversion rate
without chasing clients awkwardly. Particularly useful for tradies, photographers,
consultants, designers, cleaners and event professionals.
ATO / Compliance Note :
Quote acceptance creates a binding contract in Australia. Email confirmations
serve as written records of agreed terms, price, scope, deposit, timeline.
Keep all quote-related emails for at least 5 years as part of your business
records.
FAQ :
How long should I wait before following up a quote?
3 business days is the standard first follow-up. If still no response, a 7-day
follow-up is appropriate. Template 2 and 3 in this pack cover both. After that,
send the expiry notice (Template 4) a day or two before your quote validity
period ends.
Should I set an expiry date on quotes?
Yes always. 14 to 30 days is the standard for most sole trader services. Expiry dates protect you from clients accepting old quotes at prices that no longer reflect your current costs.
How does Sole App’s Quote Accept Button work?
In Sole App, clients receive a quote with a one-click Accept button. When they
click it, the quote converts to a confirmed job and you’re notified instantly — no
email chain required. These templates complement that feature for clients who
prefer email communication.